In this A Small Orange vs WebFaction comparison, our extensive tests on both providers cover everything from pricing and performance to customer feedback. We find out which one stands out. This comprehensive analysis gives you a clear picture of why WebFaction is often the preferred choice for website owners.
Very good experience. No downtime in last 3 months.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experi...
enced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I like how easy WebFaction is to use as a developer. They make it easy to set up databases users and email addresses through their web interface witho...
ut throwing too many options in your face at once, and it's also easy to control stuff through the command line if you're comfortable with that. Lots of good integrations too.
They will STEAL YOUR MONEY overcharging your card with increased renewal fees NO MATTER IF YOU CANCELED OR TRANSFERED AWAY!
If you complain they wo...
n't give the money back - they only refund as credit to reuse their crap service longer. There are so many reviews about the same scam. AKA. RUN AWAY!
Do not trust anything they say. If you have ever registered with them, contact your bank or Paypal to remove ANY LINK before they STEAL your money! I never got my money back even they promise refund on customer support and later change their mind. Don't trust them.
Absolutely terrible. I have been using Webfaction since 2009. It has slowly gotten worse over time-
I got an alert that there was an issue with my...
account - I looked into it and it was something well beyond anything I understood and it wasn't even related to any of my web apps, so it really seems to be an issue on their end.
When I asked for help, they told me to hire a web developer to fix it.... It wasn't an issue that was even close to touching one of my websites.
I have office 365 for one of my clients passing through the email and I'm not quite sure how to set that up myself- but as soon as I can figure out how to migrate it to a new host- I am done with webfaction. I can go somewhere else for half of what I pay for webfaction anyway-
Stay Away from webfaction or who they just sold out to.
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