This hosting company is an absolute dumpster fire. They offered me the free migration, which took 13 days to finally be compl...더 많이 보기
eted. Once it was completed it was a complete disaster. Some of things I saw:
- My ssl certificate never was secure with the transfer
- My emails asking for customer support weren't going through to them
- My website was getting constant spamming comments after moving over to their hosting
- My website crashed for 3+ hours on back to back days
- slow service because no one is based in the US
I ended up just going back to siteground. You would have to put a bullet in my head for me to suggest Cloudways. The absolute WORST customer service and company i've ever had to deal with. This place literally had my website crashed for back to back days and couldn't figure it out. I hate everything about this company and would suggest to not work with them!
Purchased a digital certificate without knowing that it would not be compatible with my Mac computer. I requested a refund an...더 많이 보기
d they said once the certificate is issued no refunds would be given even if I hadn't used it yet. Poor customer service and poor hardware that is not keeping up with Mac software updates. They wanted me to reconfigure my hardware by doing coding that a customer should not have to perform when spending hundreds of dollars. No other companies providing this service do NOT require such extensive set up. My $200 went down the drain.