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Arvixe vs Netcup

Comparison
비교 옵션 Arvixe 방문 Netcup 방문
요금제
23 호스팅 플랜 0 호스팅 플랜
시작가 ₩4,720 / 월 ₩0 / 월
무료 도메인 아니요
쿠폰 아니요 아니요
사용자 평점
1.9
2.5
신뢰도 1.7
2.7
요금제 2.3
3.2
사용자 친화성 1.8
2.2
기술 지원 1.5
2.1
기능 2.0
2.5
사용자 리뷰
190 리뷰 24 리뷰
최근의 긍정적인 리뷰
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... 더 많이 보기 : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. 더 적게 보기
By far the best value and performance I've had
Daniel S,
9.2
I'm using their root servers (8GB DDR4 RAM) and never had any problems. The performance is just plain awesome and that one time I had a problem regarding the GDPR the support answered very fast and friendly.
To clarify, you d... 더 많이 보기 o need to have some knowledge on how to set up a server, but who is renting a server without that kind of knowledge anyways?
I never had any billing problems either. Of course you have to check the contract, but for VPS e.g. there is no minimum rental time, you can cancel the server after 10hrs of usage without any problem for example and only pay for those 10 hours.
더 적게 보기
최근의 부정적인 리뷰
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... 더 많이 보기 rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
더 적게 보기
Worst company ever - do not touch with a bargepole!
Very Disappointed,
4.0
TLDR; Pick someone else as your hosting provider and heed all the other negative reviews about this organisation. Learn from my own mistake and thoroughly do your homework. If what they offer sounds too good to be true, you c... 더 많이 보기 an bet that it is. Avoid doing business with netcup under any circumstances, no exceptions.
netcup came to me recommended as a company with excellent hosting and service. They have massively fallen short of that promise and have been an absolute nightmare to deal with. If you plan to chose them for your hosting needs, be prepared to spend an inordinate amount of time fighting about spurious charges, quibbling over semantics and waiting for delayed responses from their support team. That said, expect correspondence from them when you owe them money: your head will absolutely spin with the speed with which their email hits your inbox!
Hosting-wise the performance of their servers is reasonable but not the best that I've seen. For the most part, I've found it to be reliable although I've had lots of unresolved issues with other ISPs blocking mail originating from the netcup hosted server IP address range. And despite assurances to the contrary, this issue has never been adequately resolved by the netcup team, which is a nuisance and paints you in a very unprofessional light when you are a reseller and your own customers cannot send mail without it bouncing. If you need reliable email, route your email through a third-party.
Generally speaking, their service team is friendly although the only avenue available for support is email or calling their German support number. They do not offer a ticketing system like many of their competitors do, and email threads get very colvoluted with multiple agents providing support in varying levels of comprehendible English.
Expect most of their documentation to hit your desk in German - despite repeated requests to provide it in English. For the most part, however, Google Translate is your friend if you're prepared to put up with running everything through a translation service.
One of the biggest and most costly annoyances - and perhaps where they make up their margins on their low-cost hosting - is that payments can only be effected via a direct bank transfer or via Paypal. The former almost always results in some or other issue for which you will be charged. If you challenge or otherwise do not pay the unfair charges, expect threats of being handed over to one or collection agency. Based on other reviews, I have no doubt that they make good on their threats.
One final point and it's not something that I've ever had to deal with for any other hosting service I've purchased: if you plan to cancel any of their hosting services, be prepared to pay for a further two months. Netcup requires one full month notice and no matter how you spin this, it works out to two additional payments.
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공유 호스팅
₩4,720에서 ₩47,150까지 8 플랜
아니요
4달러 미만

PersonalClass

₩4.00 / 월
  • 공간: 무제한
  • 대역폭: 무제한
  • 패널: cpanel
PersonalClass 플랜 보기
아니요
8달러 미만

PersonalClass Pro

₩7.00 / 월
  • 공간: 무제한
  • 대역폭: 무제한
  • 패널: cpanel
PersonalClass Pro 플랜 보기
아니요
$10 이상

BusinessClass

₩22.00 / 월
  • 공간: 무제한
  • 대역폭: 무제한
  • 패널: cpanel
BusinessClass 플랜 보기
아니요
VPS
₩47,150에서 ₩117,870까지 4 플랜
아니요
4달러 미만 아니요 아니요
8달러 미만 아니요 아니요
$10 이상

VPS CLASS

₩40.00 / 월
  • 공간: 50 GB
  • 대역폭: 무제한
VPS CLASS 플랜 보기
아니요
전용 서버
₩151,700에서 ₩421,390까지 8 플랜
아니요
4달러 미만 아니요 아니요
8달러 미만 아니요 아니요
$10 이상

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

₩128.70 / 월
  • 공간: 128 GB
  • 대역폭: 무제한
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz 플랜 보기
아니요
클라우드 호스팅
₩127,300에서 ₩174,450까지 3 플랜
아니요
4달러 미만 아니요 아니요
8달러 미만 아니요 아니요
$10 이상

Basic

₩108.00 / 월
  • 공간: 150 GB
  • 대역폭: 무제한
Basic 플랜 보기
아니요
Data Centers
6 중 2 6 중 1
북미 아니요
유럽 아니요
아시아 아니요
오세아니아 아니요 아니요
남미 아니요 아니요
아프리카 및 중동 아니요 아니요
기술 지원 서비스
6 중 5 6 중 4
라이브 채팅 아니요
전화 고객 지원
이메일 기술 지원
포럼 지원
동영상 가이드 아니요 아니요
지식베이스
CMS 지원
9 중 5 9 중 0
WordPress 아니요
관리되는 Wordpress 아니요 아니요
Joomla 아니요
Drupal 아니요
Magento 아니요
Fantastico 아니요
Softaculous 아니요 아니요
PrestaShop 아니요 아니요
Zen Cart 아니요 아니요
운영 체제 지원
2 중 2 2 중 2
Windows / ASP.net
Linux
언어 지원
7 중 2 7 중 3
PHP
Java 아니요 아니요
Python 아니요 아니요
Node.js
Django 아니요 아니요
Perl 아니요
Ruby on Rails 아니요 아니요
데이터베이스 지원
3 중 1 3 중 3
MongoDB 아니요
MySQL
PostgreSQL 아니요
지불 유형 지원
6 중 3 6 중 2
PayPal
신용카드
Skrill 아니요
전신 송금 아니요 아니요
Webmoney 아니요 아니요
Bitcoin 아니요 아니요
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