They offer VPS in 6 different locations, but there're only 4 of them. And you will know about that only after purchase. On the 1st day support said ok...
ay, no problem, we'll request the server migration, just stay tuned for a couple of hours and we'll answer you. The next day I asked them how it was going and received the information, that unfortunately they don't provide the VPS in the Netherlands anymore.
I don't know how good or bad their servers are, but their control panel is one of the best I've ever seen and the support team responds fast and friendly.
Very bad customer support i got 500 internal servers on the "Cloud Professional" Hosting file and to solve that problem they asked me to charge is lik...
e "YOU NEED TO GIVE MONEY FOR SERVER THST'S FINE THEN THE REAL CASE IS IF ERROR ON THEIR SERVER THEN ALSO WE NEED TO PAY AMOUNT TO FIX ISSUE ON THIR SERVER" It's Real fun!!!!!
Very Stupid hosting provider ever seen total loos of your money and third-quality server speed frequently you will get 500 internal server errors.
I am a developer and ask for money to fix that error because i know everything i will not give money to them by someone non-technical ask that then they will pay and that is what running on this platform.
if i can give a negative rating i can give -100000000000000 rating to them and I really angry with their customer support worst experience ever with any hosting provider i have used many hosting providers but this is the worst i have ever seen.
I am a developer and all can see what service i am providing Wordpress web development service find me on google with "mr_darshanpatel fiverr"
Last but not list "DON'T USE THIS PLATFORM WORST SERVER AND CUSTOMER SUPPORT"
(Wordpress Web Developer 4+years of experience).
Not recommending Onliveserver, double-billed, super slow CS support, terrible Tech Support
At first we subscribed to Onliveserver located in Japan to test out our system on Nov 2019, everything's good until there's a DDOS attack hit us, caus...
ing us unable to reach our dedicated server. Submitted a ticket to them to ask for assistance but they cannot do anything to help, they can just trace the source of the IP and block it or allow a certain IP to be whitelisted first to remedy the situation. Lame technical support.
On top of it, their billing really sucks, which they actually double-charged us for the server subscription for consecutive 3 months (which is till Feb 2020). We submitted ticket to ask for refund, yet they only refunded 2 months and not the 3rd month, reopened the ticket and opened live chat but there's no reply from their customer service support. Their CS support also super duper slow and no standard.
Overall, DO NOT USE onliveserver! As they really have a bad customer service and technical support! You will lose much more money if you use their service!