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Memset vs HostArmada

Comparison
비교 옵션 Memset 방문 HostArmada 방문
요금제
6 호스팅 플랜 10 호스팅 플랜
시작가 ₩206,070 / 월 ₩3,520 / 월
무료 도메인 아니요
쿠폰 아니요 2 쿠폰
사용자 평점
2.2
5.0
신뢰도 1.0
5.0
요금제 3.0
4.9
사용자 친화성 4.0
5.0
기술 지원 1.0
5.0
기능 2.0
5.0
사용자 리뷰
1 리뷰 237 리뷰
최근의 긍정적인 리뷰 No reviews yet
Highly recommended
Youssef YS,
10
it was my first experience with HostArmada support and I'm really pleased by the quality of service and especially the proactivity and skills that Vasil shows all the way. Thank you so much again. And it's something we will l... 더 많이 보기 ove to share. HostArmada is Highly recommended 더 적게 보기
최근의 부정적인 리뷰
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... 더 많이 보기 ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
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공유 호스팅
아니요
₩3,520에서 ₩5,280까지 3 플랜
4달러 미만 아니요

Start Dock

₩2.99 / 월
  • 공간: 15 GB
  • 대역폭: 무제한
  • 패널: cpanel
  • 사이트 수: 1
Start Dock 플랜 보기
8달러 미만 아니요

Speed Reaper

₩4.49 / 월
  • 공간: 40 GB
  • 대역폭: 무제한
  • 패널: cpanel
Speed Reaper 플랜 보기
$10 이상 아니요 아니요
VPS
아니요
₩51,630에서 ₩126,790까지 4 플랜
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8달러 미만 아니요 아니요
$10 이상 아니요

Web Shuttle

₩43.96 / 월
  • 공간: 50 GB
  • 대역폭: 무제한
Web Shuttle 플랜 보기
전용 서버
₩206,070에서 ₩1,308,500까지 6 플랜 ₩174,990에서 ₩386,390까지 3 플랜
4달러 미만 아니요 아니요
8달러 미만 아니요 아니요
$10 이상

1U 1xQuad-Core

₩175.46 / 월
  • 공간: 1 TB
  • 대역폭: 무제한
1U 1xQuad-Core 플랜 보기

Armada DS - LIFT OFF!

₩149.00 / 월
  • 공간: 160 GB
  • 대역폭: 무제한
Armada DS - LIFT OFF! 플랜 보기
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