There is obvious they do not need any support. They are so good. Speaking their offer, costummer support and behaviour! Respect!
Very happy to using their plans
I have a well-settled online business of crockeries. For that business I have a shared hosting plan with Chemicloud. Until then I haven’t got any issu...
e with their service. Currently, I am launching my new website home decore for that I got Domainracer ‘s shared hosting.
First, I was scared but now I am very satisfied with their initial startup support and all.
Customer Support slab pregatit. Mint cu live chat 24/7 (24/7 e doar prin tickete/email)
Customer Support slab pregatit. Mint cu live chat 24/7 (24/7 e doar prin tickete/email).
Daca ai probleme cu site-ul in weekend e nasol. Nu numai c...
a astept dupa email, dar si cei care iti raspund nu sunt nici macar la nivel mediu (nu au fost in stare ca trebuie sa setez DNS Zone Records daca vreau sa folosesc SMTP cu un 3rd party).
Si mai si mint in raspunsuri de review-uri cu texte de genul (nu v-am gasit ca si client - ca eu n-am ce face decat sa scriu din burta lucruri despre un hosting provider)
Bad attitude when they know I m migrating server due to technical issues
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to k...
now I m not going to continue first they asked to pay for the grace period and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.