9.8/10 Honestly. Their tools were easy to navigate around and their support was very helpful. Walked me on how to setup my domain step by step.
The best hosting provider for me in 12 years
I found this hosting company after reading reviews for a very long time. I was trying to find a reliable, budget-friendly, and helpful hosting provide...
r. I bought the Pro plan for three years. It has been 4 months, and I believe that it has been one of the best decisions in my SEO life to find this company. They solve the problems in five or seven minutes. Each of my problems is clearly understood, and their help desk is online almost 24 hours a day. What else can I want? I am hosting two websites at Chemicloud, and I want to add one more in the future.
Domain.com: Be warned, website continuously offline
Be warned for domain.com everyone! Cheap prices but a large part of my website is offline in literally every update via the domain.com website builder...
tool. Absolutely the worst customer service I have ever seen. They often write that they just don’t know and in most cases close the chat due to inactivity (when you do not respond 2 minutes…) and then it starts over with another person (strong feeling it’s just 1 same person but different names as the type of handling and communication is very much the same) and over and over again and they suggest to skip the website update. Just a simple blog and product update which I cannot skip, super frustrating and I have customers!
I am moving away from domain.com as hosting provider and their malfunctioning website tools and horrible customer service. I should have known with low prices but as terrible as this should be illegal, domain.com looks like a scam.
Bad attitude when they know I m migrating server due to technical issues
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to k...
now I m not going to continue first they asked to pay for the grace period and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.