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Arvixe vs SOFTSHELL HOSTING LTD

Comparison
비교 옵션 Arvixe 방문 SOFTSHELL HOSTING LTD 방문
요금제
23 호스팅 플랜 7 호스팅 플랜
시작가 ₩4,740 / 월 ₩0 / 월
무료 도메인 아니요
쿠폰 아니요 아니요
사용자 평점
1.9
3.7
신뢰도 1.7
3.7
요금제 2.3
3.7
사용자 친화성 1.8
3.7
기술 지원 1.5
3.7
기능 2.0
3.7
사용자 리뷰
190 리뷰 3 리뷰
최근의 긍정적인 리뷰
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... 더 많이 보기 : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. 더 적게 보기
Good value
Tommy S,
10
Good value and fast support, overall very happy with my 3 VPS. Rare to find Taiwan located servers.
최근의 부정적인 리뷰
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... 더 많이 보기 rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
더 적게 보기
Not recommended
simon Q,
2.0
Please be careful when choosing this company . I chose a VPS from this company and paid annually. As soon as I installed the lnmp environment, The VPS server was closed, the company support saying that I was sending spam, and... 더 많이 보기 then I filed a protest. After reinstalling the system, it turned on again. I continued to install lnmp and actively closed port 25. When I slept, I found that the service was terminated. The reason was still spam, So I asked them to investigate this situation and refund. At the time of purchase, their website clearly stated that there was a 30-day money-back guarantee. As a result, they refused my refund request. I asked them to actively check my behavior on the server because of their so-called spam, I did not send it. But they do not respond to my request.
There is another weird thing. At the beginning of the service, I could not log in to their vps server with ssh. After I sent a service order request, I could log in.
I suspect that they control the client's server for improper gain, or that the server is completely hacked.
Please be cautious.
더 적게 보기
공유 호스팅
₩4,740에서 ₩47,360까지 8 플랜 ₩3,540에서 ₩11,830까지 3 플랜
4달러 미만

PersonalClass

₩4.00 / 월
  • 공간: 무제한
  • 대역폭: 무제한
  • 패널: cpanel
PersonalClass 플랜 보기

Starter

₩2.99 / 월
  • 공간: 10 GB
  • 대역폭: 무제한
  • 패널: direct-admin
Starter 플랜 보기
8달러 미만

PersonalClass Pro

₩7.00 / 월
  • 공간: 무제한
  • 대역폭: 무제한
  • 패널: cpanel
PersonalClass Pro 플랜 보기

Professional

₩5.99 / 월
  • 공간: 50 GB
  • 대역폭: 무제한
  • 패널: direct-admin
Professional 플랜 보기
$10 이상

BusinessClass

₩22.00 / 월
  • 공간: 무제한
  • 대역폭: 무제한
  • 패널: cpanel
BusinessClass 플랜 보기

Business

₩9.99 / 월
  • 공간: 100 GB
  • 대역폭: 무제한
  • 패널: direct-admin
Business 플랜 보기
VPS
₩47,360에서 ₩118,390까지 4 플랜
아니요
4달러 미만 아니요 아니요
8달러 미만 아니요 아니요
$10 이상

VPS CLASS

₩40.00 / 월
  • 공간: 50 GB
  • 대역폭: 무제한
VPS CLASS 플랜 보기
아니요
전용 서버
₩152,360에서 ₩423,220까지 8 플랜
아니요
4달러 미만 아니요 아니요
8달러 미만 아니요 아니요
$10 이상

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

₩128.70 / 월
  • 공간: 128 GB
  • 대역폭: 무제한
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz 플랜 보기
아니요
클라우드 호스팅
₩127,860에서 ₩175,210까지 3 플랜
아니요
4달러 미만 아니요 아니요
8달러 미만 아니요 아니요
$10 이상

Basic

₩108.00 / 월
  • 공간: 150 GB
  • 대역폭: 무제한
Basic 플랜 보기
아니요
리셀러
아니요
₩8,280에서 ₩20,120까지 3 플랜
4달러 미만 아니요 아니요
8달러 미만 아니요

Starter

₩6.99 / 월
  • 공간: 25 GB
  • 대역폭: 무제한
  • 패널: direct-admin
Starter 플랜 보기
$10 이상 아니요

Professional

₩9.99 / 월
  • 공간: 50 GB
  • 대역폭: 무제한
  • 패널: direct-admin
Professional 플랜 보기
DDoS 보호 서비스
아니요
₩0에서 ₩0까지 1 플랜
4달러 미만 아니요

DDoS Protection 500+ Gbps Included for FREE

₩0.00 / 월
  • 공간: 무제한
  • 대역폭: 무제한
DDoS Protection 500+ Gbps Included for FREE 플랜 보기
8달러 미만 아니요 아니요
$10 이상 아니요 아니요
Data Centers
6 중 2 6 중 1
북미 아니요
유럽 아니요
아시아 아니요
오세아니아 아니요 아니요
남미 아니요 아니요
아프리카 및 중동 아니요 아니요
기술 지원 서비스
6 중 5 6 중 2
라이브 채팅
전화 고객 지원 아니요
이메일 기술 지원
포럼 지원 아니요
동영상 가이드 아니요 아니요
지식베이스 아니요
CMS 지원
9 중 5 9 중 7
WordPress
관리되는 Wordpress 아니요 아니요
Joomla
Drupal
Magento
Fantastico
Softaculous 아니요 아니요
PrestaShop 아니요
Zen Cart 아니요
운영 체제 지원
2 중 2 2 중 1
Windows / ASP.net 아니요
Linux
언어 지원
7 중 2 7 중 5
PHP
Java 아니요
Python 아니요
Node.js
Django 아니요 아니요
Perl 아니요
Ruby on Rails 아니요 아니요
데이터베이스 지원
3 중 1 3 중 2
MongoDB 아니요 아니요
MySQL
PostgreSQL 아니요
지불 유형 지원
6 중 3 6 중 0
PayPal 아니요
신용카드 아니요
Skrill 아니요
전신 송금 아니요 아니요
Webmoney 아니요 아니요
Bitcoin 아니요 아니요
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