|비교 옵션||Arvixe 방문||MochaHost 방문|
|23 호스팅 플랜||40 호스팅 플랜|
|시작가||₩5,140 / 월||₩2,510 / 월|
|191 리뷰||609 리뷰|
|최근의 긍정적인 리뷰|| |
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... 더 많이 보기 : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. 더 적게 보기
I am using the WordPress plan of Mochahost. It's superb in performance and I can host unlimited websites. The only problem that I faced often was related to a resource limit problem. Except for this, Mochahost is fast, reliab... 더 많이 보기 le, and comes with many exclusive features. Thanks to Mochahost never downtime options. 더 적게 보기
|최근의 부정적인 리뷰|| |
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... 더 많이 보기 rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Harpreet Singh Kapur
Minds At Development LLC
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office 더 적게 보기
I have a SW company, and more than 30 services are hosted on Mochahost. and I have used many of their offered services, VPS, JVMs, WordPress ...etc but all with the same result
Simply it is a very sour experi... 더 많이 보기 nce and I really do not recommend it to anyone and for the following reasons
- The tech support always tries to push the issue back to the customer
- They forcefully save your card and deduct payments even for theose services that you turned the auto-renewal off!
- HA they promise is simply nothing close to what you will get in the reality, lots of downtime with trimendious delays in resoluiton.
- No clear SLAs
- Once there was a wrong payment from their system, yet despite of that, no refund was allowed!!!
- And much more you will find when dealing with them!!!
Simply, get away from Mocha 더 적게 보기
|₩5,140에서 ₩51,330까지 8 플랜||₩2,510에서 ₩7,970까지 6 플랜|
|4달러 미만|| |
Soho - Linux
|8달러 미만|| |
Mocha - Linux
|$10 이상|| |
|₩51,330에서 ₩128,330까지 4 플랜||₩10,240에서 ₩57,720까지 16 플랜|
|8달러 미만||아니요|| |
|$10 이상|| |
|₩165,150에서 ₩458,750까지 8 플랜||₩24,390에서 ₩216,870까지 18 플랜|
|$10 이상|| |
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz
|₩138,590에서 ₩189,920까지 3 플랜|| |
|$10 이상|| |
|6 중 2||6 중 3|
|아프리카 및 중동||아니요||아니요|
기술 지원 서비스
|6 중 5||6 중 4|
|전화 고객 지원||예||아니요|
|이메일 기술 지원||예||예|
|6 중 4||6 중 6|
운영 체제 지원
|2 중 2||2 중 2|
|Windows / ASP.net||예||예|
|8 중 2||8 중 8|
|Ruby on Rails||아니요||예|
|3 중 1||3 중 3|
지불 유형 지원
|6 중 3||6 중 2|