Afrihost vs InterServer 2020

ails being changed. Secondly I have been charged for a service I do not receive. This causes a company like Afrihost of which I have been with since 2011 to get a bad review. Don't mess your customers around.

ough their control panel looks a bit dated.
Free SSL certificate for your domain and subdomains from cPanel.

days, a crash in their website which is still not up 1 week later, and zero communication from you. In February we requested change of primary ownership following an outsourced marketing agency that opened a domain account with you in my clients name who’s services were then terminated. We followed Afrihosts instructions to change the ownership. Followed up with a telephone call I was told all is in order for the Primary owner, but technical support (me) had not been updated because I did not forward correct documents.
Now, September the emails crash and we find out that the primary ownership was never changed. Please note this is not the first time this has happened. It happen with a legal client I have registered with you, and them and I have this communication on file. However for this case you sent us new instructions which we followed to the dot on 24 September. You did not acknowledge receipt of email or communication for documents received. To date the website remains down and the primary owner of this account who uses a gmail personal email address has access to all the confidential emails through the CPanel as well as banking details of my client. Which is another interesting situation, this is fraud, billing my client for a domain with you that she does not even own. What becomes completely unacceptable is the fact that you take no time to communicate or resolve the issue. Right out ignore it.
Another interesting point is that in September, I have the email on file, I got an email from Afrihost to advise I had been added as Technical support. With no instruction from a primary owner, or correct documents on file you added me as a technical support person. But my client who provides all the necessary documents you requested (CK, letterhead, colour ID etc), uses an email address that is on file with the domain registered with you is disregarded. How does your security actually work? Sounds a bit dodgy that you would add me, and accept the primary owner as a personal gmail address that is not even associated with the business. I think the most frustrating part is that you do not care to communicate and let us know what is happening.

er 1200+ users but they denied payment after 102 days wait. Interserver affiliate program is biggest fraud. beware of intersever fraud hosting. my refer id is 632509