A2 Hosting vs OffshoreDedi 2019

have no issue with wrbsite being down.

2 exec whom I know. I purchased a triannual plan sight unseen for my client hosting.
There's a LOT of stuff that could be better. For starters, the WHM/CPanel setup does not allow for me to connect to my GDrive to back up the /home folder as my old ASO did. Also, I cannot quickly access PHPMyAdmin from the WHM level to get into multiple databases at once (good for importing data between accounts if there's a need).
I have my own set of custom nameservers set up that I cannot use for new accounts created because something is not configured correctly and it takes a couple of trips to the support ticket system to get the domain to point to the host. It's a major PITA when you've got several sites to build and want to get the domains resolving for things that depend upon the domain name, such as a WP install. Yes, "a couple of trips" because the "guru" who initially helps me ends up being the "trainee" and I have to make at least two trips for it to resolve correctly.
Many times I'm in the support chat and see "You are No. 1 in the queue" and then I get bumped back to No.3, then 2, then 1, then 2 again, etc. Not sure if this is a bug or a feature or a ploy by marketing to make me feel like "shoulda bought the "priority service package"...
I kinda wish I'd done more research before I so blindly trusted the word...of someone I trusted!
Probably gonna be moving again soon and getting a refund on the term I've not used so far.

through the test of running a instance of a user-generated content site we run. It gets a lot of copyright claims and occasionally malware slips past our automated scans.
As with all the other hosts we've used we asked them beforehand if they'd give us time to remove that kind of content, they said we shouldn't worry and that they'd give us plenty.
Day 1: The first impressions were pretty bad, looks like they manually process every single order, so took around half a day to get the credentials.
Day 2: Everything was running fine until suddenly the server goes offline and is completely unreachable. We take the server out of circulation and open a support ticket.
Day 3: Still no response on the support ticket, ask them why and they come back and say there are no issues. Server still super unstable, the chance of getting a successful SSH connection is about slim to none.
Day 3 mid-day: We haven't used the service since day one because it was offline or super unreliable every time we tried. We hadn't gotten a single dmca ticket in the time we did use it but low and behold, suspended for "Reason: Phishing".
Offshorededi is a scammy service with no support team, the most unreliable servers in the entire space and prices that do not reflect in any way what you end up getting. Don't you dare inconvenience them or they'll make up a reason to suspend you. Avoid like the plague.