The tech support team have always come through for me again and again. Especially Oliver. He is on another Customer Support plane.
There were days wh...
en I felt that the mountains would fall. But guess who came through for me? Yes you guessed it right. Eleven2.com
This guy Michael is genius. You saved me from a lot of headaches fixing problem why gmail was not forwarding my contact form email after I migrated to...
Turbo server. Other tech person was impatient and told me to just contact google support which is black hole. But Michael was extremely patient and walked through trouble shooting and adding email SMTP and then found out emails was working but end up in Spam folder. Probably because i migrated to new Turbo server. He also had me setup Litespeed cache plugin which made my website faster over WP Rocket. So thank you Michael because my contact form is biggest way prospects can contact me for work. Michael deserves a big bonus
They deleted my site because their system could not collect auto payment
Had my dads from 3-4 projects that I spent the last eight years off my line working on. In December the auto billing stream could not process my credi...
t card. Instead of reaching out there just cancel and delete my account. When I reach out to support they said sorry no backups and they blocked my email from being able to reach back out to them. Zero customer service. Just like the other reviewers say, they don’t give a crap about you. You get what you Pay for.
Total fail. I paid 2000$ for a MANAGED vps that was not managed for 4 days. The site was down, they couldnt set up 3 different php versions correctly ...
on 2 more addon domains for 4 days. Total dissaster. I fell really sorry that I paid for 2 years.