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I love the personal service they provide. If I request tech support, they are there for me fast. They also fix issues quickly, even if the issues aren't technically on their end. I am very happy with the choice to go with X2 and highly recommend them as a top hosting company in Japan or anywhere in this region.
I highly recommend X2. They are a worry free hosting company that jsut delivers every day. I have been with them for a very long time now and haven't ever had to worry about the quality of my site. They just keep it up and running so I don't have to be concerned. If you're looking for a top hosting company in Japan, I can highly recommend x2.