I had been a customer of Apollo - their predecessor for 16 yrs. I typically renewed in 3 yr increments. These new guys never sent an invoice - just cut off my service without warning when I didn't realize it was up for renewal. They want a roughly 1/3 price increase as well as a blackmail fee of $150 to recover my prior data. 24 hrs of email was unrecoverable. Moreover I was in a chat queue for ~2 hrs. to find all this out.

I'm now a former customer!

I would have to question whether the expert review was really done in 2016 and whether the expert really had an account there - EVER. NTT SOLD Verio in 2015 to the Endurance International Group and Endurance "merged" the flailing ApolloHosting they already owned under the Verio name. NTT divested of it's "retail hosting" - Endurance specializes in it... Bluehost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock and ResellerClub, among others they own.

The Verio customers as well as previous ApolloHosting customers mutually agree on the absolute horror they have encountered. MANY Verio customers fled and many of the remaining are in peril as Endurance has not migrated many of the accounts they have been responsible to migrate for a year now and sent notifications to those customers their services will be turned off effective November 28th. YES - the websites, email and other services Endurance/Verio has FAILED TO MIGRATE for a YEAR are simply being terminated AFTER they forced customers to accept a migrate to the new platform agreement or have their services turned off last year.

And FYI, the migraton tools they supposedly offer DO NOT WORK. I have Linux VPS, Windows shared plans and Zimbra email accounts with them. NONE have been migrated and NONE of the migration tools, links or anything else they tout even works.

The support is not knowledgeable or responsive. The uptime is dicey. I get constant "site down" notices. Needless to say you should read Verio reviews from elsewhere.