Support don't know about looking glass service. Prices on website are 10 times lower than really VPS cost, and You'll know about it after 1st month using. Here is conversation: can You send me link go lookingGlass service in germany DC? Tuncay sohbete katıldı 18:56 hi, welcome i don't get it exactly? germany dc HETZNER call technical support please for answer my question this is pre-sale support I understand So, who can answer my question? can you elaborate on the problem All You need is translate it to techsupport. Do it, please today is sunday I understand, Techsupport is on hollyday. So my servers are down 2 days in week, Right? servers are working 24/7 Who supports it? not pre-sale I guess Excellent service... sir what is your problem? So You wan't answer m yquestion? we do not serve you have a good day Awsome sales! Thanks for take me away from so "good" quality of service if you have any questions please open the support notification I ask simle (for techsupport) question before I buy product. Can I? of course you are welcome so read please my first message and answer to it can you tell us about the go looking Glass? Can You ask it for Your collegues from techsupport? if you have any questions please open the support notification