Hi James Lee,
Thank you for being our valued customer. We look forward to serving you for many years to come!

Hello Ivan T, we really appreciate your positive review. Thank you for taking the time to review your experience with us.

Dear Michael Hui,
Thank you for taking the time to review your experience with us. Your comment give us the motivation to continue provide even better support and services.

Dear Sir,

I have written a direct email to you apologising for the bad experience you are facing and also highlighted that the server in Russia corrupted to bad hard drives provided by our Russian counterparts. The server was brand new and we too are speechless when after 1 week into operation, 3 of 4 hard drives having issues. The recovery took a long time due to the reason we depend on the Russian engineer to fix and recover the hard drives. However, after a long period we decided that things cant wait anymore thus we moved your site to another server. Unfortunately, the latest backup was corrupted too hence we only have 30 days old data backup in another server. Here also we admit that one of our support said something terrible wrong because we cannot blame customers for not having a backup. We should always tried our best to do whatever we can. We have claimed 1 month compensation from our Russian provider and too shall compensate you the same. We hope you will accept our apology and compensation. Thank you.

I have the same experience, down 4 times a month, slow, and down for more than 2 hours. Hilarious