Hostgai.com Expert and User Insights by Hostgai.com Customers

William Barkey

21 Dec, 2021 | 14:12

Are you part of their service? Because I d not see how they are effective

David Bennett

23 Feb, 2022 | 16:02

I AGREE WITH YOU.... WILLIAM
They took my money and did NOT transfer my domain nor migrate my files after a week later. The American phone number they have is disconnected. I have sent several emails via contact form, as well as opened 3 tickets, and after a week later NO RESPONSE to them. I had to open a DISPUTE via Paypal to get my money back and will have to wait at least 10 days or more to get my money back. PLEASE PEOPLE DO NOT USE https://www.hostgai.com/

Montorul Cristian

루마니아 사용자 |

02 Feb, 2023 | 10:02

1.0

Paid and not delivered

Hello,
I wish i had read those reviews before i made the order..
I paid 2 days ago(using coinpayments) for a vps.
After payment my invoice show as unpaid on my customer panel.Had 2 tickets open that are waiting but no luck yet.
I just hope it is not a scam and they just move slow..
Will reply in a few days if something change..but for now all i can say is avoid them!

Service used: VPS

kev james

가나 사용자 |

24 Dec, 2021 | 17:12

1.2

SCamm or ?

I ordered for a hosting package and its been two days now, no response to my tickets and emails!. I was told you guys activate accounts within hours or a day, now it up to 2days and no response from the support team, this is bad service!

Service used: Shared

Jim Bar

이탈리아 사용자 |

21 Dec, 2021 | 14:12

1.4

Invoice still pending

I just ordered a VPS from these guys and it seem that was a mistake. After 5 hours my order is still pending while my Bitcoin transaction shows 6+ confirmations.
How and when will my server be provisioned?
Who even ignore tickets these days? Who does that? a server company that is supposed to have 24 hours service?
Are you guys short of staff or what?

Service used: VPS

kelvin

24 Dec, 2021 | 17:12

Any luck activating the order, i just ordered for a service and its been two days now no response

Jim Bar

24 Dec, 2021 | 17:12

Still no server activated. They keep sending me unpaid invoice reminder. They have incomplete domain configured on their coinpayment wallet. Work of Indians.

Hmmm

25 Dec, 2021 | 05:12

So they are scammer! then

Vi Chet

캄보디아 사용자 |

19 Jun, 2021 | 00:06

1.0

Fake hosting service

Hi, is anybody know how to cancel ordered service on hostgai? I have ordered hosting service from hostgai but it's not active and still pending and i can’t find where to cancel this fake service the recurring payment still charge me month to month automatically.

Service used: Shared

Athar in ahmed

파키스탄 사용자 |

14 Dec, 2020 | 07:12

1.8

Ripper scammer

They are rippers.
They are not responding tickets.
They are not responding emails.
On call they said it can be done soon.

First they took 5 days to confirm payment.

After it untill now they have not activated the service

Service used: Shared

회신 Change review 유용한(1)

David Bennett

23 Feb, 2022 | 16:02

I agree 100% with you. They took my money and did NOT transfer my domain nor migrate my files after a week later. The American phone number they have is disconnected. I have sent several emails via contact form, as well as opened 3 tickets, and after a week later NO RESPONSE to them. I had to open a DISPUTE via Paypal to get my money back and will have to wait at least 10 days or more to get my money back. PLEASE PEOPLE DO NOT USE https://www.hostgai.com/

Service used: Resellers - RH - 01

Danny B

미국 사용자 |

06 Nov, 2020 | 00:11

5.0

Wonderful product

One of the best reseller hosting this guys provide. Support is great. Will recommend

William Barkey

21 Dec, 2021 | 14:12

Are you part of their service? Because I d not see how they are effective

David Bennett

23 Feb, 2022 | 16:02

Service used: Resellers - RH - 01

David Malx

영국 사용자 |

23 Sep, 2020 | 00:09

3.0

Terrible Support

This guys dont even activate when you place and order. Its almost been 24 hrs

David Bennett

23 Feb, 2022 | 16:02

Homam Tariq

파키스탄 사용자 |

09 Jan, 2020 | 10:01

1.0

SCAM ALERT

These indians are a bunch of scammers! I ordered services from them but did not receive a refund when I asked for cancellation within 6 hours! Be safe, and stay away from them!
EDIT: Got the refund later but had to ask for it multiple times. They do not replied on a single support ticket.

Service used: Resellers

회신 유용한(1)

Official reply 01 Feb, 2020 | 04:02

Hello
Homam Tariq

Your clime is inappropriate. Please confirm before you state. We have refunded on the same day please check the link below.

https://drive.google.com/file/d/1vOWNlHgQtdQEz5ykA3tLCbIj7u1J0Yuj/view

https://drive.google.com/open?id=1IAP3YyOaMjo3DQQC574wFPpuCIXvofPp

Thank you
Cheers
Hostgai Team

Homam Tariq

01 Feb, 2020 | 09:02

Well, you guys are a pro but you forgot to edit one thing. The first screenshot you provided has the date of 8th January but the request for refund was posted on 9th! Here are the original screenshots.. WITHOUT EVEN A REPLY THE TICKETS WERE MARKED 'CLOSED'.. you guys are rude, pathetic and non-professional!

Here are all the screenshots for others to see:
https://drive.google.com/file/d/1bYSBKMzJqkDe4zPaHb_tqNkR3VWLPz6R/view?usp=sharing

https://drive.google.com/file/d/1-IAvGvyDYLyKaaif6Plcs-Wpzq_j_v7I/view?usp=sharing

https://drive.google.com/file/d/1VptUyY1Gg9A339cpfm7JRvu4NvzTWNCJ/view?usp=sharing

https://drive.google.com/file/d/10kBVBaRCmW8DBqn5MeqqkbXQEUNMguwh/view?usp=sharing

https://drive.google.com/file/d/19J2giLM1KkqKg5wRex0vAnSm2iN9kUZE/view?usp=sharing

https://drive.google.com/file/d/12OrJguj-KN2ZDTHrrhvkBDn9i5DCtMAc/view?usp=sharing

Burn in Hell!

Official reply 01 Feb, 2020 | 11:02

Hello
Homam Tariq

Once again Your clime is inappropriate. Please confirm before you state. Please read it carefully

Created At 08 Jan 2020, 11:48:04 pm

You can also track your refund on the official payment gateway website

https://razorpay.com/support/#refund

Refund Id

rfnd_E3p2KaQd9HpE8y

https://drive.google.com/open?id=1OfTYcMiOS3_OpFGu6SoInLGF4RYmgSod

Thank you
Cheers
Hostgai Team

Homam Tariq

01 Feb, 2020 | 11:02

Lol. Yes, got the refund! You guys are fast enough to reply here. Maybe you should focus more on your support tickets too.

David Bennett

23 Feb, 2022 | 16:02

You're right they DO NOT respond to open tickets as I have had them open for a week

David Bennett

23 Feb, 2022 | 16:02

공유 호스팅

요금제 이름	공간	대역폭	패널	사이트 수	가격
Tyro	무제한	무제한	cPanel	1	₩1,360	상세 내역
Swift	무제한	무제한	cPanel	3	₩2,700	상세 내역
Turbo	무제한	무제한	cPanel	10	₩3,390	상세 내역
Throttle	무제한	무제한	cPanel	무제한	₩4,670	상세 내역

요금제 이름	공간	CPU	RAM	가격
VPS SSD 1	20 GB	1 x 2.00GHz	2 GB	₩13,520	상세 내역
VPS SSD 2	40 GB	2 x 2.00GHz	4 GB	₩20,290	상세 내역
VPS SSD 3	80 GB	3 x 2.00GHz	8 GB	₩40,600	상세 내역

요금제 이름

공간

CPU

RAM

운영체제

가격

VPS SSD 1

20 GB

1 x 2.00GHz

2 GB

₩13,520

VPS SSD 2

40 GB

2 x 2.00GHz

4 GB

₩20,290

VPS SSD 3

80 GB

3 x 2.00GHz

8 GB

₩40,600

전용 서버

요금제 이름	공간	CPU	RAM	가격
DS - 01	1000 GB	8 x 2.50GHz	16 GB	₩108,270	상세 내역
DS - 02	2 TB	12 x 2.13GHz	16 GB	₩135,330	상세 내역
DS - 03 AMD	4 TB	12 x 3.80GHz	32 GB	₩270,660	상세 내역
DS - 04	4 TB	16 x 3.60GHz	32 GB	₩324,790	상세 내역

요금제 이름	대역폭	사이트 수	가격
Alpha	무제한	1	₩4,050	상세 내역
Beta	무제한	3	₩5,400	상세 내역
Zeta	무제한	10	₩8,110	상세 내역
Delta	무제한	무제한	₩9,460	상세 내역

요금제 이름

대역폭

사이트 수

가격

Alpha

무제한

₩4,050

Beta

무제한

₩5,400

Zeta

무제한

₩8,110

Delta

무제한

₩9,460

리셀러

요금제 이름	공간	대역폭	패널	가격
RH - 01	500 GB	무제한	WHM	₩13,540	상세 내역
RH - 02	500 GB	무제한	WHM	₩7,220	상세 내역
RH - 03	무제한	무제한	WHM	₩15,840	상세 내역
RH - 04	무제한	무제한	WHM	₩30,450	상세 내역

요금제 이름	보증	가격
Sectigo PositiveSSL	₩13,532,700	₩12,180	상세 내역
Sectigo PositiveSSL Wildcard	₩13,532,700	₩108,270	상세 내역
Sectigo EV SSL Certificate	₩1,353,269,830	₩116,370	상세 내역
GeoTrust QuickSSL Premium	₩67,663,500	₩66,110	상세 내역
RapidSSL Standard certificate	₩13,532,700	₩14,690	상세 내역
Thawte SSL 123	₩67,663,500	₩46,000	상세 내역

요금제 이름

보증

가격

Sectigo PositiveSSL

₩13,532,700

₩12,180

Sectigo PositiveSSL Wildcard

₩13,532,700

₩108,270

Sectigo EV SSL Certificate

₩1,353,269,830

₩116,370

GeoTrust QuickSSL Premium

₩67,663,500

₩66,110

RapidSSL Standard certificate

₩13,532,700

₩14,690

Thawte SSL 123

₩67,663,500

₩46,000