Dear Customer,
You are not eligible for rend. please check our refund policy - https://www.hostaye.com/refund-policy.html
your server was suspended for copyright infringement takedown, We may terminate your access to the Services, in whole or in part, without notice in the event that: (i) you fail to pay any fees due; (ii) you violate this Agreement; (iii) your conduct may harm HostAye or the users/clients of HostAye i.e by spamming, brute force attacks, ddos attack e.t.c or (iv) as otherwise specified in this Agreement. In such event, HostAye shall not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Additionally, We may charge you for all fees due for the Services for the remaining portion of the then current term. UPON TERMINATION OF THE SERVICES FOR ANY REASON, USER CONTENT, USER WEBSITES, AND OTHER DATA WILL BE DELETED WITH PROVIDING NO BACKUP TO USER.
Thank you