I would not recommend this company should you consider to host your domain with them. They will not offer any form of refund if you made a mistake. Zero tolerance to clients negligence which really upsets me. I decided to switch out of Exabyte and will never recommend them.

LAYANAN DAN SUPPORT PALING BURUK YANG SAYA TEMUKAN, ORDER DOMAIN TANGGAL 5, SAMPAI TANGGAL 9 BELUM AKTIF, SUDAH KAMI KIRIM BUKTI PEMBAYARAN DLL, TAPI SAMPAI SEKARANG BELUM AKTIF JUGA. MINTA PENGEMBALIAN DANA DISURUH NUNGGU 21 HARI .. INI APAAN ??? LAYANAN HOSTING ATAU SKEMA PONZI ?? KOK MANFAATIN UANG MEMBER .. KECEWA BANGET MAKE LAYANAN EXABYTES.. PIKIR PIKIR DULU LAH SEBELUM MAKE INI

Many email delivery issues, and when raising tickets, support cannot give permanent solutions and cannot take responsibility, unreliable, affect our business operations

I am on plan Linux Web Hosting - EBiz Lite v7 - Linux (The plan does not exist now), been with Exabytes since 2014. The deterioration of Exabytes is appalling. They used to be able to settle technical issues within an hour or less. Today we encountered an issue and restore from backup took more than 16 hours to complete. If your business is ready for outage of 16 hours on technical issues, please go with Exabytes! Internally you get thrown around like a ball, where they create new tickets on same issues just to pass to another department. I am on the way out now, seeking a refund to purchases and it's been 17 hours with little progress. Exabytes really used to be good, otherwise we would not have stayed for 8 years, now it's just cheap.

hi anybody having email problem with Exabyte server? i am having problem but not able to get help. so want to share info of issues.

1. our email from Exabyte goes to junk box to some of our recipient. 2. then from some other emails, it came back with SPAM at title 3. Some customers simply unable to receive it like DSO and other host.

and yet Exabyte unable to solve it over a week, they say its our customer problem....

Bad in technical support and web speed are worst compare to any hosting provider in singapore.
Good in cheap price but with the lowest speed, think wisely if you care your business!!!
I am using EBiz Plus Pro, complain more then 10 times, never resolve.
Official respond, your website is build in bad condition caused the low speed. what do you think when you see the attached picture?