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Be careful, they don't have automated backups on your hosting, so you need to remember to backup manually yourself. I have no idea why backups are not included. Xneelo, Go Daddy and most of companies have it included.
I've had problems ranging from SSL not securing and changes not taking affect when updating files via FTP. I have to wait long periods of time to get problems fixed. The price is good but the service is shit which makes sense why the price is so low. I would never recommend using this ISP for hosting.
For the best internet experience I use cybersmart the staff is excellent at their job helpful no matter what and keeps you up to date with everything the service is worth every cent, keep up the great work guys